(Eunitecidos) recognises the importance of protecting your personal data, whatever its nature, and we value honesty and transparency above all, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Therefore, with the entry into force of the European Union's new General Data Protection Regulation (EU 2016/679), Eunitecidos has developed a set of security measures aimed at protecting your data, which are reflected in our Privacy Policy.

When you make a purchase from our online shop, you must accept our privacy policy as it is essential and imperative for the purchase and delivery of our products.

However, if you have any questions regarding this Policy you can contact us at the following email address: info@eunitecidos.pt or by letter addressed to: Eunitecidos Lda, Rua Drº João Lúcio nº 6, 8000-329 Faro. NIPC: 515190535.

1. COMPANY IDENTIFICATION

1.1 This website and the corresponding Privacy Policy are managed by Eunitecidos Lda, Rua Drº João Lúcio nº 6, 8000-329 Faro, with NIPC: 515190535.

 1.2 By browsing our website, https://eunitecidos.pt, you consent to the terms described in this Privacy Policy.

2. OUR PRINCIPLES

2.1 Respect for the client's wishes

We respect the privacy and security of your personal data, which is why we endeavour to respect the client's wishes and their autonomous, free and uncomplicated management of their privacy preferences. Therefore, if you disagree with any point mentioned in this Policy, you can object at any time by contacting us at the following e-mail address: info@eunitecidos.pt.

We will do everything possible to fulfil your wishes and respect your concerns.

2.2 Good practices

As the controller of personal data, Eunitecidos Lda. determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.

2.3 Strict necessity

When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.

3. COLLECTION AND PROCESSING OF PERSONAL DATA

3.1. The personal data collected and processed by Eunitecidos Lda. is only that which you voluntarily, expressly and unequivocally provide in the forms on this website and in your comments.

3.2 The personal data collected are: name, date of birth, email, mobile phone, address, VAT number.

 3.3 When registered users comment on products, their name will be displayed, and their IP address will be registered to prevent spam attacks. 

4. PURPOSE OF PROCESSING PERSONAL DATA

4.1. Your personal data is collected and processed by Eunitecidos Lda. only for purposes strictly linked to the use of this website, the services associated with it and the sale of products, management and improvement of the Loyalty Programme, direct marketing and customer support management.

4.2. Eunitecidos Lda. always endeavours to maintain the relationship with its customers and provide them with the appropriate benefits, information and relevant content relating to the products sold in our shop. Your data will only be processed for these specific, explicit and legitimate purposes and will not be processed in any way incompatible with them. The data collected and processed is adequate, relevant and not excessive in relation to these purposes.

4.3 However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) when you make a purchase on this website, we collect your personal data (e.g. e-mail address, delivery address, name and telephone number) on the purchase form, solely for the purpose of selling, sorting and transporting the products you have ordered;

b) when you request assistance from Customer Support we collect your personal data (e.g. first and last name, telephone number and e-mail address) solely for the purpose of providing you with Customer Support services from the eunitecidos.co.uk online shop that are relevant to this site and to offer you the assistance you have requested;

c) when you register, we collect your personal data (name, email address, address and telephone number) in order to simplify the preparation of your future orders;

d) when you subscribe to the newsletter, we collect your email address in order to offer you access to promotions and discounts in our online shop;

e) when you browse our website, we collect Cookies. Depending on your management of Cookies on our site and your interaction with us, we use some information collected by Cookies to ensure the proper functioning of the site, highlighting the proper display of content, remembering your basket, remembering your registration, to improve our offers, among others. This information includes registration data, location data, the duration of your session, the products you have selected, your equipment, your browser and your IP address. You can manage your consent to cookies whenever you access our website;

Cookies:

  • ** Facebook Messenger ( Cookie to identify the customer/user of the Online Chat. )
  • ** _gat_gtag_UA-57921800-5 ( Google Analytics Tag Cookie. )

f) when you browse our website and subsequently visit platforms where there is an advertising format (social networks, google and other partners of these networks) you may be impacted by adverts from our brand. We will also use the data to reach new potential customers who may be interested in our products.

4.4 When we collect data, we indicate the mandatory fields with asterisks when the data in question is necessary for:

- Entering into our contract with you (for example for the supply of products you have purchased on our websites / apps)

- To provide you with the service you have requested (for example, by providing you with a newsletter);

- Comply with legal requirements (e.g. invoicing).

4.5. Your personal data may be communicated to service providers of Eunitecidos Lda. for the purpose of providing services, carriers, judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.

5. CONSENT

Respect for the customer's wishes is one of the main concerns of Eunitecidos Lda. with regard to the processing of their personal data. Therefore, you will be asked for your explicit and unequivocal consent in all data processing that is not strictly necessary for the fulfilment of the purpose in question, such as the provision of services and shipment of purchased goods.

6. YOUR RIGHTS

6.1 To exercise your right to access, rectify, erase, forget or block your personal data, you can send a written communication to the following email address: info@eunitecidos.pt or by letter addressed to: Eunitecidos Lda, Rua Drº João Lúcio, 8000-329 Faro.

6.2 If you would like to stop receiving direct marketing communications, you can, at any time, exercise your right to object to the processing of your personal data, via the removal link that is sent in all email communications. You can also do so by sending an email to the email address info@eunitecidos.pt or by letter to: Eunitecidos Lda, Rua Drº João Lúcio nº 6, 8000-329 Faro.

7. SECURITY

7.1 Eunitecidos Lda. uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access, and against any other form of unlawful processing. In addition, we contractually require trusted external organisations that process your personal data for us to do the same.

7.2 However, Eunitecidos Lda. cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information via this website will prevent or exclude any risk of unauthorised access or loss of data. We therefore advise that your computer be equipped with software devices that protect you when transmitting and receiving data (such as up-to-date antivirus systems), and that your browser take appropriate measures to ensure security when transmitting data (such as firewalls and anti-spam filters).

8. RETENTION PERIOD AND PROCESSING

8.1. Your data will be kept by Eunitecidos Lda. for the purposes described here for as long as is necessary for the aforementioned purposes, unless the personal data in question is necessary to prove the fulfilment of obligations, until the limitation period for the corresponding rights has elapsed, or if there is a longer data retention period imposed by law.

8.2 When your personal data is no longer required, it will be removed from our systems and records or kept anonymised so that you cannot be identified from it.

Right to complain

If you believe that your personal data is not being processed in accordance with the applicable legislation, you have the right to lodge a complaint with a supervisory authority (e.g.: Comissão Nacional de Proteção de Dados - CNPD | Rua de São Bento, n.º 148, 3º, 1200-821 Lisboa | Tel:+351 213928400 Calling the national fixed network | Fax: +351 213976832 | e-mail: geral@cnpd.pt).

Revisions to the Privacy Policy

Eunitecidos reserves the right to make changes and/or revisions to this Privacy Policy, and any changes and/or revisions will be duly communicated and published on the Eunitecidos website. website.

Eunitecidos Lda, Rua Drº João Lúcio nº 6, 8000-329 Faro. NIPC: 515190535.